Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23746
VM0023746Platinummember23746@example.test · +601110023746 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
6,228
Current loyalty balance
Lifetime Spend
RM 7,786
Across 41 visits
Total Visits
41
Since 2024-05-31
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
6,228 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 15
Outlet purchase
2026-05-09 · Member activity · RM 126.75
App session
2026-04-27 · OPLUMO Outlet 15
Points credited
2026-04-15 · Member activity · RM 143.65
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 15
Outlet purchase
2026-03-22 · Member activity · RM 160.55
Points credited
2026-03-10 · OPLUMO Outlet 15
Outlet purchase
2026-02-26 · Member activity · RM 177.45