Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H2
Hakim 23744
VM0023744Membermember23744@example.test · +601110023744 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
531
Current loyalty balance
Lifetime Spend
RM 664
Across 30 visits
Total Visits
30
Since 2025-01-28
Average Order Value
RM 26
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
97d
2026-07-04
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
531 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-04 · OPLUMO Outlet 13
Outlet purchase
2026-06-22 · Member activity · RM 19.50
App session
2026-06-10 · OPLUMO Outlet 13
Points credited
2026-05-29 · Member activity · RM 22.10
Win-back campaign delivered
2026-05-17 · OPLUMO Outlet 13
Outlet purchase
2026-05-05 · Member activity · RM 24.70
Points credited
2026-04-23 · OPLUMO Outlet 13
Outlet purchase
2026-04-11 · Member activity · RM 27.30