Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23734
VM0023734Goldmember23734@example.test · +601110023734 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
3,396
Current loyalty balance
Lifetime Spend
RM 4,245
Across 24 visits
Total Visits
24
Since 2025-04-25
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
118d
2026-06-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,396 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 3
Outlet purchase
2026-06-01 · Member activity · RM 122.25
App session
2026-05-20 · OPLUMO Outlet 3
Points credited
2026-05-08 · Member activity · RM 138.55
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 3
Outlet purchase
2026-04-14 · Member activity · RM 154.85
Points credited
2026-04-02 · OPLUMO Outlet 3
Outlet purchase
2026-03-21 · Member activity · RM 171.15