Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23733
VM0023733Silvermember23733@example.test · +601110023733 · Preferred outlet: OPLUMO Outlet 2
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,051
Current loyalty balance
Lifetime Spend
RM 2,565
Across 27 visits
Total Visits
27
Since 2025-05-23
Average Order Value
RM 126
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
36d
2026-09-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,051 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 2
Outlet purchase
2026-08-22 · Member activity · RM 94.50
App session
2026-08-10 · OPLUMO Outlet 2
Points credited
2026-07-29 · Member activity · RM 107.10
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 2
Outlet purchase
2026-07-05 · Member activity · RM 119.70
Points credited
2026-06-23 · OPLUMO Outlet 2
Outlet purchase
2026-06-11 · Member activity · RM 132.30