Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23725
VM0023725Goldmember23725@example.test · +601110023725 · Preferred outlet: OPLUMO Outlet 11
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,694
Current loyalty balance
Lifetime Spend
RM 3,368
Across 18 visits
Total Visits
18
Since 2025-10-28
Average Order Value
RM 161
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
40d
2026-08-30
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,694 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-30 · OPLUMO Outlet 11
Outlet purchase
2026-08-18 · Member activity · RM 120.75
App session
2026-08-06 · OPLUMO Outlet 11
Points credited
2026-07-25 · Member activity · RM 136.85
Win-back campaign delivered
2026-07-13 · OPLUMO Outlet 11
Outlet purchase
2026-07-01 · Member activity · RM 152.95
Points credited
2026-06-19 · OPLUMO Outlet 11
Outlet purchase
2026-06-07 · Member activity · RM 169.05