Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23721
VM0023721Goldmember23721@example.test · +601110023721 · Preferred outlet: OPLUMO Outlet 7
FamilyDelivery
Consent Status
Opted Out
Points Balance
3,614
Current loyalty balance
Lifetime Spend
RM 4,519
Across 32 visits
Total Visits
32
Since 2024-10-06
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
175d
2026-04-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,614 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-17 · OPLUMO Outlet 7
Outlet purchase
2026-04-05 · Member activity · RM 116.25
App session
2026-03-24 · OPLUMO Outlet 7
Points credited
2026-03-12 · Member activity · RM 131.75
Win-back campaign delivered
2026-02-28 · OPLUMO Outlet 7
Outlet purchase
2026-02-16 · Member activity · RM 147.25
Points credited
2026-02-04 · OPLUMO Outlet 7
Outlet purchase
2026-01-23 · Member activity · RM 162.75