Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 23717
VM0023717Platinummember23717@example.test · +601110023717 · Preferred outlet: OPLUMO Outlet 3
New JoinerHigh Value
Consent Status
Opted In
Points Balance
6,398
Current loyalty balance
Lifetime Spend
RM 7,998
Across 45 visits
Total Visits
45
Since 2024-07-13
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
26d
2026-09-13
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,398 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 3
Outlet purchase
2026-09-01 · Member activity · RM 124.50
App session
2026-08-20 · OPLUMO Outlet 3
Points credited
2026-08-08 · Member activity · RM 141.10
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 3
Outlet purchase
2026-07-15 · Member activity · RM 157.70
Points credited
2026-07-03 · OPLUMO Outlet 3
Outlet purchase
2026-06-21 · Member activity · RM 174.30