Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23712
VM0023712Platinummember23712@example.test · +601110023712 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
5,227
Current loyalty balance
Lifetime Spend
RM 6,535
Across 39 visits
Total Visits
39
Since 2024-06-17
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
160d
2026-05-02
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,227 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 15
Outlet purchase
2026-04-20 · Member activity · RM 124.50
App session
2026-04-08 · OPLUMO Outlet 15
Points credited
2026-03-27 · Member activity · RM 141.10
Win-back campaign delivered
2026-03-15 · OPLUMO Outlet 15
Outlet purchase
2026-03-03 · Member activity · RM 157.70
Points credited
2026-02-19 · OPLUMO Outlet 15
Outlet purchase
2026-02-07 · Member activity · RM 174.30