Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23704
VM0023704Silvermember23704@example.test · +601110023704 · Preferred outlet: OPLUMO Outlet 7
High ValueWeekend
Consent Status
Opted In
Points Balance
1,316
Current loyalty balance
Lifetime Spend
RM 1,645
Across 9 visits
Total Visits
9
Since 2026-04-10
Average Order Value
RM 155
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,316 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 7
Outlet purchase
2026-08-20 · Member activity · RM 116.25
App session
2026-08-08 · OPLUMO Outlet 7
Points credited
2026-07-27 · Member activity · RM 131.75
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 7
Outlet purchase
2026-07-03 · Member activity · RM 147.25
Points credited
2026-06-21 · OPLUMO Outlet 7
Outlet purchase
2026-06-09 · Member activity · RM 162.75