Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 02370
VM0002370Membermember2370@example.test · +601110002370 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
829
Current loyalty balance
Lifetime Spend
RM 1,036
Across 6 visits
Total Visits
6
Since 2026-01-30
Average Order Value
RM 150
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
162d
2026-04-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
829 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 8
Outlet purchase
2026-04-18 · Member activity · RM 112.50
App session
2026-04-06 · OPLUMO Outlet 8
Points credited
2026-03-25 · Member activity · RM 127.50
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 8
Outlet purchase
2026-03-01 · Member activity · RM 142.50
Points credited
2026-02-17 · OPLUMO Outlet 8
Outlet purchase
2026-02-05 · Member activity · RM 157.50