Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23676
VM0023676Silvermember23676@example.test · +601110023676 · Preferred outlet: OPLUMO Outlet 13
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,707
Current loyalty balance
Lifetime Spend
RM 2,134
Across 14 visits
Total Visits
14
Since 2025-10-25
Average Order Value
RM 142
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
115d
2026-06-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,707 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-16 · OPLUMO Outlet 13
Outlet purchase
2026-06-04 · Member activity · RM 106.50
App session
2026-05-23 · OPLUMO Outlet 13
Points credited
2026-05-11 · Member activity · RM 120.70
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 13
Outlet purchase
2026-04-17 · Member activity · RM 134.90
Points credited
2026-04-05 · OPLUMO Outlet 13
Outlet purchase
2026-03-24 · Member activity · RM 149.10