Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M2
Michelle 23675
VM0023675Silvermember23675@example.test · +601110023675 · Preferred outlet: OPLUMO Outlet 12
WeekendApp User
Consent Status
Opted Out
Points Balance
1,092
Current loyalty balance
Lifetime Spend
RM 1,365
Across 13 visits
Total Visits
13
Since 2026-02-20
Average Order Value
RM 127
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
15d
2026-09-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,092 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-24 · OPLUMO Outlet 12
Outlet purchase
2026-09-12 · Member activity · RM 95.25
App session
2026-08-31 · OPLUMO Outlet 12
Points credited
2026-08-19 · Member activity · RM 107.95
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 12
Outlet purchase
2026-07-26 · Member activity · RM 120.65
Points credited
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 133.35