Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J2
Jason 23674
VM0023674Silvermember23674@example.test · +601110023674 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,642
Current loyalty balance
Lifetime Spend
RM 2,053
Across 18 visits
Total Visits
18
Since 2025-06-26
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
164d
2026-04-28
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,642 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-28 · OPLUMO Outlet 11
Outlet purchase
2026-04-16 · Member activity · RM 85.50
App session
2026-04-04 · OPLUMO Outlet 11
Points credited
2026-03-23 · Member activity · RM 96.90
Win-back campaign delivered
2026-03-11 · OPLUMO Outlet 11
Outlet purchase
2026-02-27 · Member activity · RM 108.30
Points credited
2026-02-15 · OPLUMO Outlet 11
Outlet purchase
2026-02-03 · Member activity · RM 119.70