Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23670
VM0023670Silvermember23670@example.test · +601110023670 · Preferred outlet: OPLUMO Outlet 7
App UserFamily
Consent Status
Opted In
Points Balance
1,510
Current loyalty balance
Lifetime Spend
RM 1,888
Across 41 visits
Total Visits
41
Since 2024-04-25
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
177d
2026-04-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,510 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 7
Outlet purchase
2026-04-03 · Member activity · RM 42.75
App session
2026-03-22 · OPLUMO Outlet 7
Points credited
2026-03-10 · Member activity · RM 48.45
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 7
Outlet purchase
2026-02-14 · Member activity · RM 54.15
Points credited
2026-02-02 · OPLUMO Outlet 7
Outlet purchase
2026-01-21 · Member activity · RM 59.85