Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23664
VM0023664Silvermember23664@example.test · +601110023664 · Preferred outlet: OPLUMO Outlet 1
High ValueWeekend
Consent Status
Opted In
Points Balance
2,203
Current loyalty balance
Lifetime Spend
RM 2,755
Across 37 visits
Total Visits
37
Since 2024-12-03
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,203 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 1
Outlet purchase
2026-08-31 · Member activity · RM 51.75
App session
2026-08-19 · OPLUMO Outlet 1
Points credited
2026-08-07 · Member activity · RM 58.65
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 1
Outlet purchase
2026-07-14 · Member activity · RM 65.55
Points credited
2026-07-02 · OPLUMO Outlet 1
Outlet purchase
2026-06-20 · Member activity · RM 72.45