Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 02366
VM0002366Membermember2366@example.test · +601110002366 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
891
Current loyalty balance
Lifetime Spend
RM 1,114
Across 16 visits
Total Visits
16
Since 2025-09-25
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
891 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 4
Outlet purchase
2026-06-10 · Member activity · RM 46.50
App session
2026-05-29 · OPLUMO Outlet 4
Points credited
2026-05-17 · Member activity · RM 52.70
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 4
Outlet purchase
2026-04-23 · Member activity · RM 58.90
Points credited
2026-04-11 · OPLUMO Outlet 4
Outlet purchase
2026-03-30 · Member activity · RM 65.10