Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 02364
VM0002364Goldmember2364@example.test · +601110002364 · Preferred outlet: OPLUMO Outlet 2
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,338
Current loyalty balance
Lifetime Spend
RM 5,423
Across 30 visits
Total Visits
30
Since 2024-12-21
Average Order Value
RM 160
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
135d
2026-05-27
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,338 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-27 · OPLUMO Outlet 2
Outlet purchase
2026-05-15 · Member activity · RM 120.00
App session
2026-05-03 · OPLUMO Outlet 2
Points credited
2026-04-21 · Member activity · RM 136.00
Win-back campaign delivered
2026-04-09 · OPLUMO Outlet 2
Outlet purchase
2026-03-28 · Member activity · RM 152.00
Points credited
2026-03-16 · OPLUMO Outlet 2
Outlet purchase
2026-03-04 · Member activity · RM 168.00