Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23634
VM0023634Silvermember23634@example.test · +601110023634 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,271
Current loyalty balance
Lifetime Spend
RM 1,589
Across 11 visits
Total Visits
11
Since 2025-12-19
Average Order Value
RM 141
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
114d
2026-06-17
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,271 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 5
Outlet purchase
2026-06-05 · Member activity · RM 105.75
App session
2026-05-24 · OPLUMO Outlet 5
Points credited
2026-05-12 · Member activity · RM 119.85
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 5
Outlet purchase
2026-04-18 · Member activity · RM 133.95
Points credited
2026-04-06 · OPLUMO Outlet 5
Outlet purchase
2026-03-25 · Member activity · RM 148.05