Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 23633
VM0023633Goldmember23633@example.test · +601110023633 · Preferred outlet: OPLUMO Outlet 4
FamilyDelivery
Consent Status
Opted In
Points Balance
2,875
Current loyalty balance
Lifetime Spend
RM 3,594
Across 23 visits
Total Visits
23
Since 2025-08-31
Average Order Value
RM 165
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,875 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 4
Outlet purchase
2026-09-19 · Member activity · RM 123.75
App session
2026-09-07 · OPLUMO Outlet 4
Points credited
2026-08-26 · Member activity · RM 140.25
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 4
Outlet purchase
2026-08-02 · Member activity · RM 156.75
Points credited
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 173.25