Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23628
VM0023628Membermember23628@example.test · +601110023628 · Preferred outlet: OPLUMO Outlet 16
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
495
Current loyalty balance
Lifetime Spend
RM 620
Across 3 visits
Total Visits
3
Since 2026-08-26
Average Order Value
RM 171
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
495 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 16
Outlet purchase
2026-09-19 · Member activity · RM 128.25
App session
2026-09-07 · OPLUMO Outlet 16
Points credited
2026-08-26 · Member activity · RM 145.35
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 16
Outlet purchase
2026-08-02 · Member activity · RM 162.45
Points credited
2026-07-21 · OPLUMO Outlet 16
Outlet purchase
2026-07-09 · Member activity · RM 179.55