Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23608
VM0023608Silvermember23608@example.test · +601110023608 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,176
Current loyalty balance
Lifetime Spend
RM 1,471
Across 31 visits
Total Visits
31
Since 2025-04-16
Average Order Value
RM 62
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
1d
2026-10-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,176 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-08 · OPLUMO Outlet 13
Outlet purchase
2026-09-26 · Member activity · RM 46.50
App session
2026-09-14 · OPLUMO Outlet 13
Points credited
2026-09-02 · Member activity · RM 52.70
Win-back campaign delivered
2026-08-21 · OPLUMO Outlet 13
Outlet purchase
2026-08-09 · Member activity · RM 58.90
Points credited
2026-07-28 · OPLUMO Outlet 13
Outlet purchase
2026-07-16 · Member activity · RM 65.10