Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02360
VM0002360Platinummember2360@example.test · +601110002360 · Preferred outlet: OPLUMO Outlet 15
High ValueWeekend
Consent Status
Opted In
Points Balance
4,988
Current loyalty balance
Lifetime Spend
RM 6,235
Across 44 visits
Total Visits
44
Since 2024-07-15
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
42d
2026-08-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
4,988 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 15
Outlet purchase
2026-08-16 · Member activity · RM 89.25
App session
2026-08-04 · OPLUMO Outlet 15
Points credited
2026-07-23 · Member activity · RM 101.15
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 15
Outlet purchase
2026-06-29 · Member activity · RM 113.05
Points credited
2026-06-17 · OPLUMO Outlet 15
Outlet purchase
2026-06-05 · Member activity · RM 124.95