Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23574
VM0023574Silvermember23574@example.test · +601110023574 · Preferred outlet: OPLUMO Outlet 13
App UserFamily
Consent Status
Opted Out
Points Balance
1,334
Current loyalty balance
Lifetime Spend
RM 1,668
Across 35 visits
Total Visits
35
Since 2025-01-31
Average Order Value
RM 55
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
4d
2026-10-05
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,334 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-10-05 · OPLUMO Outlet 13
Outlet purchase
2026-09-23 · Member activity · RM 41.25
App session
2026-09-11 · OPLUMO Outlet 13
Points credited
2026-08-30 · Member activity · RM 46.75
Win-back campaign delivered
2026-08-18 · OPLUMO Outlet 13
Outlet purchase
2026-08-06 · Member activity · RM 52.25
Points credited
2026-07-25 · OPLUMO Outlet 13
Outlet purchase
2026-07-13 · Member activity · RM 57.75