Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02357
VM0002357Silvermember2357@example.test · +601110002357 · Preferred outlet: OPLUMO Outlet 12
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,101
Current loyalty balance
Lifetime Spend
RM 2,626
Across 21 visits
Total Visits
21
Since 2025-06-18
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
118d
2026-06-13
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,101 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-13 · OPLUMO Outlet 12
Outlet purchase
2026-06-01 · Member activity · RM 82.50
App session
2026-05-20 · OPLUMO Outlet 12
Points credited
2026-05-08 · Member activity · RM 93.50
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 12
Outlet purchase
2026-04-14 · Member activity · RM 104.50
Points credited
2026-04-02 · OPLUMO Outlet 12
Outlet purchase
2026-03-21 · Member activity · RM 115.50