Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23553
VM0023553Platinummember23553@example.test · +601110023553 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
7,014
Current loyalty balance
Lifetime Spend
RM 8,768
Across 45 visits
Total Visits
45
Since 2024-02-28
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
162d
2026-04-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
7,014 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 9
Outlet purchase
2026-04-18 · Member activity · RM 119.25
App session
2026-04-06 · OPLUMO Outlet 9
Points credited
2026-03-25 · Member activity · RM 135.15
Win-back campaign delivered
2026-03-13 · OPLUMO Outlet 9
Outlet purchase
2026-03-01 · Member activity · RM 151.05
Points credited
2026-02-17 · OPLUMO Outlet 9
Outlet purchase
2026-02-05 · Member activity · RM 166.95