Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23536
VM0023536Platinummember23536@example.test · +601110023536 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted Out
Points Balance
6,441
Current loyalty balance
Lifetime Spend
RM 8,052
Across 43 visits
Total Visits
43
Since 2024-09-10
Average Order Value
RM 154
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
3d
2026-10-06
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,441 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 9
Outlet purchase
2026-09-24 · Member activity · RM 115.50
App session
2026-09-12 · OPLUMO Outlet 9
Points credited
2026-08-31 · Member activity · RM 130.90
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 9
Outlet purchase
2026-08-07 · Member activity · RM 146.30
Points credited
2026-07-26 · OPLUMO Outlet 9
Outlet purchase
2026-07-14 · Member activity · RM 161.70