Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23533
VM0023533Membermember23533@example.test · +601110023533 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
730
Current loyalty balance
Lifetime Spend
RM 913
Across 13 visits
Total Visits
13
Since 2025-10-25
Average Order Value
RM 57
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
133d
2026-05-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
730 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-29 · OPLUMO Outlet 6
Outlet purchase
2026-05-17 · Member activity · RM 42.75
App session
2026-05-05 · OPLUMO Outlet 6
Points credited
2026-04-23 · Member activity · RM 48.45
Win-back campaign delivered
2026-04-11 · OPLUMO Outlet 6
Outlet purchase
2026-03-30 · Member activity · RM 54.15
Points credited
2026-03-18 · OPLUMO Outlet 6
Outlet purchase
2026-03-06 · Member activity · RM 59.85