Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 23510
VM0023510Goldmember23510@example.test · +601110023510 · Preferred outlet: OPLUMO Outlet 17
App UserFamily
Consent Status
Opted In
Points Balance
3,928
Current loyalty balance
Lifetime Spend
RM 4,911
Across 29 visits
Total Visits
29
Since 2025-04-22
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
31d
2026-09-08
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,928 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 17
Outlet purchase
2026-08-27 · Member activity · RM 129.75
App session
2026-08-15 · OPLUMO Outlet 17
Points credited
2026-08-03 · Member activity · RM 147.05
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 17
Outlet purchase
2026-07-10 · Member activity · RM 164.35
Points credited
2026-06-28 · OPLUMO Outlet 17
Outlet purchase
2026-06-16 · Member activity · RM 181.65