Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23502
VM0023502Membermember23502@example.test · +601110023502 · Preferred outlet: OPLUMO Outlet 9
App UserFamily
Consent Status
Opted In
Points Balance
618
Current loyalty balance
Lifetime Spend
RM 773
Across 24 visits
Total Visits
24
Since 2025-07-20
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
618 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 9
Outlet purchase
2026-08-26 · Member activity · RM 26.25
App session
2026-08-14 · OPLUMO Outlet 9
Points credited
2026-08-02 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 9
Outlet purchase
2026-07-09 · Member activity · RM 33.25
Points credited
2026-06-27 · OPLUMO Outlet 9
Outlet purchase
2026-06-15 · Member activity · RM 36.75