Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23496
VM0023496Membermember23496@example.test · +601110023496 · Preferred outlet: OPLUMO Outlet 3
High ValueWeekend
Consent Status
Opted In
Points Balance
257
Current loyalty balance
Lifetime Spend
RM 322
Across 8 visits
Total Visits
8
Since 2026-05-03
Average Order Value
RM 37
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
33d
2026-09-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
257 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-06 · OPLUMO Outlet 3
Outlet purchase
2026-08-25 · Member activity · RM 27.75
App session
2026-08-13 · OPLUMO Outlet 3
Points credited
2026-08-01 · Member activity · RM 31.45
Win-back campaign delivered
2026-07-20 · OPLUMO Outlet 3
Outlet purchase
2026-07-08 · Member activity · RM 35.15
Points credited
2026-06-26 · OPLUMO Outlet 3
Outlet purchase
2026-06-14 · Member activity · RM 38.85