Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 02349
VM0002349Goldmember2349@example.test · +601110002349 · Preferred outlet: OPLUMO Outlet 4
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,640
Current loyalty balance
Lifetime Spend
RM 3,301
Across 18 visits
Total Visits
18
Since 2025-07-02
Average Order Value
RM 174
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
158d
2026-05-04
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
2,640 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-04 · OPLUMO Outlet 4
Outlet purchase
2026-04-22 · Member activity · RM 130.50
App session
2026-04-10 · OPLUMO Outlet 4
Points credited
2026-03-29 · Member activity · RM 147.90
Win-back campaign delivered
2026-03-17 · OPLUMO Outlet 4
Outlet purchase
2026-03-05 · Member activity · RM 165.30
Points credited
2026-02-21 · OPLUMO Outlet 4
Outlet purchase
2026-02-09 · Member activity · RM 182.70