Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23460
VM0023460Silvermember23460@example.test · +601110023460 · Preferred outlet: OPLUMO Outlet 1
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,153
Current loyalty balance
Lifetime Spend
RM 1,442
Across 37 visits
Total Visits
37
Since 2024-08-18
Average Order Value
RM 39
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
134d
2026-05-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,153 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-28 · OPLUMO Outlet 1
Outlet purchase
2026-05-16 · Member activity · RM 29.25
App session
2026-05-04 · OPLUMO Outlet 1
Points credited
2026-04-22 · Member activity · RM 33.15
Win-back campaign delivered
2026-04-10 · OPLUMO Outlet 1
Outlet purchase
2026-03-29 · Member activity · RM 37.05
Points credited
2026-03-17 · OPLUMO Outlet 1
Outlet purchase
2026-03-05 · Member activity · RM 40.95