Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 02345
VM0002345Membermember2345@example.test · +601110002345 · Preferred outlet: OPLUMO Outlet 17
FamilyDelivery
Consent Status
Opted In
Points Balance
346
Current loyalty balance
Lifetime Spend
RM 433
Across 5 visits
Total Visits
5
Since 2026-04-24
Average Order Value
RM 79
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
96d
2026-07-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
346 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 17
Outlet purchase
2026-06-23 · Member activity · RM 59.25
App session
2026-06-11 · OPLUMO Outlet 17
Points credited
2026-05-30 · Member activity · RM 67.15
Win-back campaign delivered
2026-05-18 · OPLUMO Outlet 17
Outlet purchase
2026-05-06 · Member activity · RM 75.05
Points credited
2026-04-24 · OPLUMO Outlet 17
Outlet purchase
2026-04-12 · Member activity · RM 82.95