Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 23441
VM0023441Silvermember23441@example.test · +601110023441 · Preferred outlet: OPLUMO Outlet 16
FamilyDelivery
Consent Status
Opted Out
Points Balance
2,255
Current loyalty balance
Lifetime Spend
RM 2,820
Across 30 visits
Total Visits
30
Since 2025-04-03
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
32d
2026-09-07
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,255 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-07 · OPLUMO Outlet 16
Outlet purchase
2026-08-26 · Member activity · RM 72.75
App session
2026-08-14 · OPLUMO Outlet 16
Points credited
2026-08-02 · Member activity · RM 82.45
Win-back campaign delivered
2026-07-21 · OPLUMO Outlet 16
Outlet purchase
2026-07-09 · Member activity · RM 92.15
Points credited
2026-06-27 · OPLUMO Outlet 16
Outlet purchase
2026-06-15 · Member activity · RM 101.85