Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 02344
VM0002344Goldmember2344@example.test · +601110002344 · Preferred outlet: OPLUMO Outlet 16
High ValueWeekend
Consent Status
Opted In
Points Balance
2,476
Current loyalty balance
Lifetime Spend
RM 3,096
Across 37 visits
Total Visits
37
Since 2024-11-18
Average Order Value
RM 91
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
42d
2026-08-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
2,476 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-28 · OPLUMO Outlet 16
Outlet purchase
2026-08-16 · Member activity · RM 68.25
App session
2026-08-04 · OPLUMO Outlet 16
Points credited
2026-07-23 · Member activity · RM 77.35
Win-back campaign delivered
2026-07-11 · OPLUMO Outlet 16
Outlet purchase
2026-06-29 · Member activity · RM 86.45
Points credited
2026-06-17 · OPLUMO Outlet 16
Outlet purchase
2026-06-05 · Member activity · RM 95.55