Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 02341
VM0002341Goldmember2341@example.test · +601110002341 · Preferred outlet: OPLUMO Outlet 13
New JoinerHigh Value
Consent Status
Opted In
Points Balance
4,248
Current loyalty balance
Lifetime Spend
RM 5,311
Across 28 visits
Total Visits
28
Since 2025-03-10
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
92d
2026-07-09
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
4,248 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-09 · OPLUMO Outlet 13
Outlet purchase
2026-06-27 · Member activity · RM 118.50
App session
2026-06-15 · OPLUMO Outlet 13
Points credited
2026-06-03 · Member activity · RM 134.30
Win-back campaign delivered
2026-05-22 · OPLUMO Outlet 13
Outlet purchase
2026-05-10 · Member activity · RM 150.10
Points credited
2026-04-28 · OPLUMO Outlet 13
Outlet purchase
2026-04-16 · Member activity · RM 165.90