Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23401
VM0023401Membermember23401@example.test · +601110023401 · Preferred outlet: OPLUMO Outlet 10
FamilyDelivery
Consent Status
Opted In
Points Balance
129
Current loyalty balance
Lifetime Spend
RM 161
Across 7 visits
Total Visits
7
Since 2026-02-05
Average Order Value
RM 30
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
138d
2026-05-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
129 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 10
Outlet purchase
2026-05-12 · Member activity · RM 22.50
App session
2026-04-30 · OPLUMO Outlet 10
Points credited
2026-04-18 · Member activity · RM 25.50
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 10
Outlet purchase
2026-03-25 · Member activity · RM 28.50
Points credited
2026-03-13 · OPLUMO Outlet 10
Outlet purchase
2026-03-01 · Member activity · RM 31.50