Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23400
VM0023400Silvermember23400@example.test · +601110023400 · Preferred outlet: OPLUMO Outlet 9
High ValueWeekend
Consent Status
Opted In
Points Balance
1,861
Current loyalty balance
Lifetime Spend
RM 2,327
Across 37 visits
Total Visits
37
Since 2024-11-22
Average Order Value
RM 73
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,861 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 9
Outlet purchase
2026-08-20 · Member activity · RM 54.75
App session
2026-08-08 · OPLUMO Outlet 9
Points credited
2026-07-27 · Member activity · RM 62.05
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 9
Outlet purchase
2026-07-03 · Member activity · RM 69.35
Points credited
2026-06-21 · OPLUMO Outlet 9
Outlet purchase
2026-06-09 · Member activity · RM 76.65