Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D2
Daniel 23394
VM0023394Goldmember23394@example.test · +601110023394 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
4,090
Current loyalty balance
Lifetime Spend
RM 5,113
Across 40 visits
Total Visits
40
Since 2024-09-26
Average Order Value
RM 103
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,090 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 3
Outlet purchase
2026-08-17 · Member activity · RM 77.25
App session
2026-08-05 · OPLUMO Outlet 3
Points credited
2026-07-24 · Member activity · RM 87.55
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 3
Outlet purchase
2026-06-30 · Member activity · RM 97.85
Points credited
2026-06-18 · OPLUMO Outlet 3
Outlet purchase
2026-06-06 · Member activity · RM 108.15