Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 23390
VM0023390Silvermember23390@example.test · +601110023390 · Preferred outlet: OPLUMO Outlet 16
App UserFamily
Consent Status
Opted In
Points Balance
1,296
Current loyalty balance
Lifetime Spend
RM 1,620
Across 44 visits
Total Visits
44
Since 2024-08-20
Average Order Value
RM 48
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
6d
2026-10-03
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,296 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 16
Outlet purchase
2026-09-21 · Member activity · RM 36.00
App session
2026-09-09 · OPLUMO Outlet 16
Points credited
2026-08-28 · Member activity · RM 40.80
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 16
Outlet purchase
2026-08-04 · Member activity · RM 45.60
Points credited
2026-07-23 · OPLUMO Outlet 16
Outlet purchase
2026-07-11 · Member activity · RM 50.40