Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23388
VM0023388Membermember23388@example.test · +601110023388 · Preferred outlet: OPLUMO Outlet 14
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
601
Current loyalty balance
Lifetime Spend
RM 751
Across 11 visits
Total Visits
11
Since 2026-03-26
Average Order Value
RM 68
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
17d
2026-09-22
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
601 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-22 · OPLUMO Outlet 14
Outlet purchase
2026-09-10 · Member activity · RM 51.00
App session
2026-08-29 · OPLUMO Outlet 14
Points credited
2026-08-17 · Member activity · RM 57.80
Win-back campaign delivered
2026-08-05 · OPLUMO Outlet 14
Outlet purchase
2026-07-24 · Member activity · RM 64.60
Points credited
2026-07-12 · OPLUMO Outlet 14
Outlet purchase
2026-06-30 · Member activity · RM 71.40