Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 02338
VM0002338Goldmember2338@example.test · +601110002338 · Preferred outlet: OPLUMO Outlet 10
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,172
Current loyalty balance
Lifetime Spend
RM 3,965
Across 37 visits
Total Visits
37
Since 2024-09-12
Average Order Value
RM 87
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
109d
2026-06-22
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,172 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-22 · OPLUMO Outlet 10
Outlet purchase
2026-06-10 · Member activity · RM 65.25
App session
2026-05-29 · OPLUMO Outlet 10
Points credited
2026-05-17 · Member activity · RM 73.95
Win-back campaign delivered
2026-05-05 · OPLUMO Outlet 10
Outlet purchase
2026-04-23 · Member activity · RM 82.65
Points credited
2026-04-11 · OPLUMO Outlet 10
Outlet purchase
2026-03-30 · Member activity · RM 91.35