Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23373
VM0023373Membermember23373@example.test · +601110023373 · Preferred outlet: OPLUMO Outlet 16
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
81
Current loyalty balance
Lifetime Spend
RM 101
Across 4 visits
Total Visits
4
Since 2026-03-27
Average Order Value
RM 27
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
142d
2026-05-20
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
81 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-20 · OPLUMO Outlet 16
Outlet purchase
2026-05-08 · Member activity · RM 20.25
App session
2026-04-26 · OPLUMO Outlet 16
Points credited
2026-04-14 · Member activity · RM 22.95
Win-back campaign delivered
2026-04-02 · OPLUMO Outlet 16
Outlet purchase
2026-03-21 · Member activity · RM 25.65
Points credited
2026-03-09 · OPLUMO Outlet 16
Outlet purchase
2026-02-25 · Member activity · RM 28.35