Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Arun 23368
VM0023368Silvermember23368@example.test · +601110023368 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted Out
Points Balance
1,535
Current loyalty balance
Lifetime Spend
RM 1,920
Across 22 visits
Total Visits
22
Since 2025-08-30
Average Order Value
RM 71
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
27d
2026-09-12
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,535 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-12 · OPLUMO Outlet 11
Outlet purchase
2026-08-31 · Member activity · RM 53.25
App session
2026-08-19 · OPLUMO Outlet 11
Points credited
2026-08-07 · Member activity · RM 60.35
Win-back campaign delivered
2026-07-26 · OPLUMO Outlet 11
Outlet purchase
2026-07-14 · Member activity · RM 67.45
Points credited
2026-07-02 · OPLUMO Outlet 11
Outlet purchase
2026-06-20 · Member activity · RM 74.55