Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Siti 23365
VM0023365Membermember23365@example.test · +601110023365 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
554
Current loyalty balance
Lifetime Spend
RM 693
Across 4 visits
Total Visits
4
Since 2026-08-13
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
3d
2026-10-06
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
554 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-06 · OPLUMO Outlet 8
Outlet purchase
2026-09-24 · Member activity · RM 118.50
App session
2026-09-12 · OPLUMO Outlet 8
Points credited
2026-08-31 · Member activity · RM 134.30
Win-back campaign delivered
2026-08-19 · OPLUMO Outlet 8
Outlet purchase
2026-08-07 · Member activity · RM 150.10
Points credited
2026-07-26 · OPLUMO Outlet 8
Outlet purchase
2026-07-14 · Member activity · RM 165.90