Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 02336
VM0002336Membermember2336@example.test · +601110002336 · Preferred outlet: OPLUMO Outlet 8
High ValueWeekend
Consent Status
Opted In
Points Balance
206
Current loyalty balance
Lifetime Spend
RM 258
Across 7 visits
Total Visits
7
Since 2026-03-10
Average Order Value
RM 38
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
105d
2026-06-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
206 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-26 · OPLUMO Outlet 8
Outlet purchase
2026-06-14 · Member activity · RM 28.50
App session
2026-06-02 · OPLUMO Outlet 8
Points credited
2026-05-21 · Member activity · RM 32.30
Win-back campaign delivered
2026-05-09 · OPLUMO Outlet 8
Outlet purchase
2026-04-27 · Member activity · RM 36.10
Points credited
2026-04-15 · OPLUMO Outlet 8
Outlet purchase
2026-04-03 · Member activity · RM 39.90