Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S2
Sarah 23347
VM0023347Silvermember23347@example.test · +601110023347 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
1,571
Current loyalty balance
Lifetime Spend
RM 1,965
Across 13 visits
Total Visits
13
Since 2026-01-30
Average Order Value
RM 137
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
36d
2026-09-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,571 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-03 · OPLUMO Outlet 7
Outlet purchase
2026-08-22 · Member activity · RM 102.75
App session
2026-08-10 · OPLUMO Outlet 7
Points credited
2026-07-29 · Member activity · RM 116.45
Win-back campaign delivered
2026-07-17 · OPLUMO Outlet 7
Outlet purchase
2026-07-05 · Member activity · RM 130.15
Points credited
2026-06-23 · OPLUMO Outlet 7
Outlet purchase
2026-06-11 · Member activity · RM 143.85