Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A2
Aiman 23340
VM0023340Platinummember23340@example.test · +601110023340 · Preferred outlet: OPLUMO Outlet 17
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
5,686
Current loyalty balance
Lifetime Spend
RM 7,108
Across 42 visits
Total Visits
42
Since 2024-09-17
Average Order Value
RM 166
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
14d
2026-09-25
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,686 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-25 · OPLUMO Outlet 17
Outlet purchase
2026-09-13 · Member activity · RM 124.50
App session
2026-09-01 · OPLUMO Outlet 17
Points credited
2026-08-20 · Member activity · RM 141.10
Win-back campaign delivered
2026-08-08 · OPLUMO Outlet 17
Outlet purchase
2026-07-27 · Member activity · RM 157.70
Points credited
2026-07-15 · OPLUMO Outlet 17
Outlet purchase
2026-07-03 · Member activity · RM 174.30