Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N2
Nurul 23337
VM0023337Membermember23337@example.test · +601110023337 · Preferred outlet: OPLUMO Outlet 14
FamilyDelivery
Consent Status
Opted In
Points Balance
835
Current loyalty balance
Lifetime Spend
RM 1,045
Across 12 visits
Total Visits
12
Since 2025-12-03
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
112d
2026-06-19
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
835 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 14
Outlet purchase
2026-06-07 · Member activity · RM 52.50
App session
2026-05-26 · OPLUMO Outlet 14
Points credited
2026-05-14 · Member activity · RM 59.50
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 14
Outlet purchase
2026-04-20 · Member activity · RM 66.50
Points credited
2026-04-08 · OPLUMO Outlet 14
Outlet purchase
2026-03-27 · Member activity · RM 73.50