Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K2
Kavitha 23333
VM0023333Silvermember23333@example.test · +601110023333 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
987
Current loyalty balance
Lifetime Spend
RM 1,235
Across 20 visits
Total Visits
20
Since 2025-10-22
Average Order Value
RM 52
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
10d
2026-09-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
987 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-29 · OPLUMO Outlet 10
Outlet purchase
2026-09-17 · Member activity · RM 39.00
App session
2026-09-05 · OPLUMO Outlet 10
Points credited
2026-08-24 · Member activity · RM 44.20
Win-back campaign delivered
2026-08-12 · OPLUMO Outlet 10
Outlet purchase
2026-07-31 · Member activity · RM 49.40
Points credited
2026-07-19 · OPLUMO Outlet 10
Outlet purchase
2026-07-07 · Member activity · RM 54.60